At Seoaza, we take pride in the quality of our women’s apparel. We understand, however, that sometimes a product may not be what you expected it to be. That’s why we have established a comprehensive return policy to ensure your shopping experience remains a pleasant one.
Return Eligibility
- Product Type: Women’s Apparel
- Return Window: Products can be returned within 20 days of purchase.
- Items should be unworn, unwashed, and in their original condition with all tags attached.
How to Initiate a Return
- Contact Us: Before returning any products, please contact our customer service team at [email protected].
- Provide your order number and the reason for the return.
- We’ll provide instructions on the best way to return the item(s).
- Packaging: Ensure the item is packaged securely to prevent any damage during the shipping process.
- Refund Processing: Once we receive and inspect the returned product, we will process your refund or exchange as quickly as possible. Please allow up to 7 business days for the refund to appear on your original payment method.
Note
- We reserve the right to refuse returns that do not meet our return criteria.
- Shipping charges are non-refundable unless the item is returned due to a defect or an error on our part.
For any further queries or assistance related to our return policy, please reach out to [email protected].